My smart experience started in the mean streets of Manhattan where one of the first vehicles in the United States was available for demonstration purposes. My wife was with me to pick up the vehicle and upon first sight exclaimed “Omigod! Is this really safe?” I spent the previous night cruising YouTube and watching the dwarfed automobile hit a concrete wall at 80 MPH and then deflect itself off of a Mercedes E-Class with minimal damage to the crash test dummies. “Absolutely, let’s go!” I told my wife.
The first problems started when the parking garage attendant could not get the car started. I got in and had a look. No fault of the battery or the electronics systems, just the odd gearshift that needs to be put in the ‘reverse’ direction to fire up the soda-bottle-sized 1.0 liter 3-cylinder engine. We charged up the parking garage ramp but needed to insert a keycard into a slot to allow the automatic gate to open. No problem, I’ll just throw the car in park while I fish around for the keycard... Oh wait, there is no “park” on the gearshift. I pulled up the emergency brake with the car still in drive, found the card, and then off we went. (Smart officials say there will be some changes to the awkward gear level on the production version to make it more friendly to North American motorists accustomed to seeing “Park, Neutral, and Reverse” on their gearshift selectors.) More on the gearshift and the transmission later.


I don't know how you got that there's no "park" on the PRND display. My car (which I took delivery of yesterday) has park and it displays on both the cluster as a huge letter P and a bright amber light on the center console. Maybe you were driving a euro model?
Thank you for this helpful review. I've been waiting years for the smart to come to America, but now I'm thinking I'd better wait a few more for the transmission to be perfected. Thanks again!