Best Buy Finishes Mobile Expansion

August 2008

multipage

Best Buy announced Wednesday that it has finished the national rollout of its Best Buy Mobile concept to all 965 of its U.S. stores. The completion came three months ahead of schedule, the company said.

The chain has reported satisfaction with the expanded wireless display from those who have seen it so far.

“Where the new experience has been available, our customer satisfaction scores are through the roof,” Shawn Score, president of the Best Buy Mobile division, said in a statement. “[This is] a direct result of the dedication and cooperation of thousands of employees in our stores and our corporate office to develop this unique and exciting set of customer choices and experiences.”

The concept came about as part of Best Buy’s partnership with European mobile giant Carphone Warehouse, which expanded earlier this year when Best Buy bought a stake in the company.